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  • Summary: Add the summary of the Issue.

  • Priority: Select priority to the issue. The Priority list will be displayed as in Jira.

  • Issue Type: Select the issue type synced with the Issue module while integration.

  • Assignee: This will be the Jira Assignee. Enter the first three letters of Jira user to populate the Jira users list.

  • Status: This field will not be available when you are creating an issue. Default Jira issue status will be auto-selected when the issue is created.

  • Reporter: Jira user who has reported the issue. Enter the first three letters of Jira user to populate the Jira users list.

  • Components: Select Jira components associated to the project.

  • Fix Versions: Select Jira Fix Versions associated to the project usually added when the issue is resolved.

  • Affects Versions: Select Affects Versions associated to the project usually this is applicable only for bugs and not for stories or epics. It denotes in which version the bug was found.

  • Labels: Select list of Jira labels in QMetry.

  • Environment: Enter environment details in which the issue was found e.g., Chrome, Firefox, Production, Staging, etc.

  • Description: Enter a description of the issue. You can use the text formatting notations in the field as per Jira Wiki Editor.

  • Jira Custom Fields: Enter Jira custom fields like Sprint, Severity, etc.

  • , Staging, etc.

  • Description: Enter a description of the issue. You can use the text formatting notations in the field as per Jira Wiki Editor.

  • Jira Custom Fields: Enter Jira custom fields like Sprint, Severity, etc.

  • Link Attachments: You can link multiple attachments while creation of Jira issues from QMetry.

    Steps

    1. Go to the Link Attachments section on the Create Issue page.

    2. Click on the Add Attachment button.

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You can attach different types of attachments: files, images, and URL.

The Add Attachment pop-up allows you to upload multiple files at a time.

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You can add attachments in three ways:

  • Drag and Drop: Drag the attachments and drop them into the specific area of drop documents.

  • Browse: Browse the file you want to add as an attachment and upload it by clicking on the Browse section. 

  • Paste (ctrl + v): Add attachments to test assets by directly pasting them from the clipboard. This allows you to add screenshots without saving to local machine. Only .png files can be pasted directly into the Add Attachment pop-up.

Notes: 

  • Maximum 100 files can be attached. Total size of attached files should not exceed 100 MB.

  • QMetry does not support these file extensions : (.exe; .dll; .sh; .msi; .deb; .bat)

You can also remove individual attachments at the uploading stage.

Edit Issues

QMetry provides inline editor to edit issue details.

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If an error encounters while an automated test run, the generated Error Message and Trace are displayed in the respective columns on the test execution screen. When users create an issue at test step level from the execution screen, a .txt file containing this Error Message and Trace got gets attached to the issue.

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On opening the issue in QMetry, the Attachment tab in QMetry shows the .txt file attached to it which contains Error Message and Trace generated while the automated test run.

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Delete Issue

  • Users can not delete Jira issues from QMetry. If an issue is deleted from Jira , then it will get deleted from QMetry and its linkages to QMetry test case/test step will be removed as well.

When Jira Configuration is Removed

  • On removing the integration of Jira project with QMetry project, all the issues that are created from QMetry Issue module into Jira will not be visible in the Issue module in QMetry.

  • For Jira issues logged while execution, the association of such Jira issues with respective test case/test step will be removed.

  • Issues created in QMetry internal tracker before Jira integration will start displaying in the issue grid.

Manage Issue View

The following columns are displayed on the list view:

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For example, the tab order of Issues module is changed by user "A" for project "PRO1". Now "A" is switching to another project "PRO2". The tabs can be seen in the same order as in project "PRO1".

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Filter Issues

Users can easily filter test assets by any system/custom fields on all module grids. Filters placed horizontally above the grid earlier, are now placed on the tree panel at left.

External Key: You can search issues by External Key of Jira by adding comma-separated keys in the field.

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Apply Filter

Users can apply basic as well as advanced filters to the records.

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Select the field you want to apply filter on. The filter parameter is added as Advanced Filters. Apply filter as per your requirement.

User can click on the '+' icon and select the field Entity Key to search issues using comma separated entity IDs (i.e without specifying the complete Entity Key as described below).

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Users can clear the applied filter and sorting to the records.

A. Clear Filter: Click on the Clear Filters button above the module grid or left pane. It will reset the view to default.

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Now you have already provided Jira credentials very first time but you still wish to display the Jira Authentication window again while creating a new issue or editing an issue, then you can revoke the set Jira credentials.

  1. Go to Integration > Jira Integrations.

  2. Open the cog icon and click Revoke credentials.

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Status:

Once the Issue is added, you can see the following tabs:

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  • External Tracker: If external tracker like Jira is integrated with QMetry project, the system field details will be sent in the pre-defined format without any attachments.

Steps

  1. Open the issue details page the details of which you want to share with other users.

  2. Click on the email icon at the top right. A pop-up opens to enter the recipient email addresses separated by comma and send it as an email.

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