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• Summary: Add the summary of the Issue.

• Priority: Select priority to the issue. The Priority list will be displayed as in Jira.

• Issue Type: Select the issue type synced with the Issue module while integration.

• Assignee: This will be the Jira Assignee. Enter the first three letters of Jira user to populate the Jira users list.

• Status: This field will not be available when you are creating an issue. Default Jira issue status will be auto-selected when the issue is created.

• Reporter: Jira user who has reported the issue. Enter the first three letters of Jira user to populate the Jira users list.

• Components: Select Jira components associated to the project.

• Fix Versions: Select Jira Fix Versions associated to the project usually added when the issue is resolved.

• Affects Versions: Select Affects Versions associated to the project usually this is applicable only for bugs and not for stories or epics. It denotes in which version the bug was found.

• Labels: Select list of Jira labels in QMetry.

• Environment: Enter environment details in which the issue was found e.g., Chrome, Firefox, Production, Staging, etc.

• Description: Enter a description of the issue. You can use the text formatting notations in the field as per Jira Wiki Editor.

• Jira Custom Fields: Enter Jira custom fields like Sprint, Severity, etc.

• Link Attachments: You can link multiple attachments while creation of Jira issues from QMetry.

  Steps

  1. Go to the Link Attachments section on the Create Issue page.

  2. Click on the Add Attachment button.

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You can attach different types of attachments: files, images, and URL.

The Add Attachment pop-up allows you to upload multiple files at a time.

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You can add attachments in three ways:

• Drag and Drop: Drag the attachments and drop them into the specific area of drop documents.

• Browse: Browse the file you want to add as an attachment and upload it by clicking on the Browse section. 

• Paste (ctrl + v): Add attachments to test assets by directly pasting them from the clipboard. This allows you to add screenshots without saving to local machine. Only .png files can be pasted directly into the Add Attachment pop-up.

Notes: 

• Maximum 100 files can be attached. Total size of attached files should not exceed 100 MB.

• QMetry does not support these file extensions : (.exe; .dll; .sh; .msi; .deb; .bat)

You can also remove individual attachments at the uploading stage.

Edit Issues

QMetry provides inline editor to edit issue details.

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On opening the issue in QMetry, the Attachment tab in QMetry shows the .txt file attached to it which contains Error Message and Trace generated while the automated test run.

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Delete Issue

• Users can not delete Jira issues from QMetry. If an issue is deleted from Jira , then it will get deleted from QMetry and its linkages to QMetry test case/test step will be removed as well.

When Jira Configuration is Removed

• On removing the integration of Jira project with QMetry project, all the issues that are created from QMetry Issue module into Jira will not be visible in the Issue module in QMetry.

• For Jira issues logged while execution, the association of such Jira issues with respective test case/test step will be removed.

• Issues created in QMetry internal tracker before Jira integration will start displaying in the issue grid.

Manage Issue View

The following columns are displayed on the list view:

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Select the field you want to apply filter on. The filter parameter is added as Advanced Filters. Apply filter as per your requirement.

User can click on the '+' icon and select the field Entity Key to search issues using comma separated entity IDs (i.e without specifying the complete Entity Key as described below).

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