Enable logging in QMetry
- Go to QMetry → Configuration → Under Advance Settings: Go to "Logging".
- Set the "Enable/Disable Logging" option to : Enable
How to set log levels in JIRA
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- Go to the directory where you have installed JIRA on your server. Fetch the JIRA logs & share atlassian-jira.log and Catalina log files with QMetry Support.
- For UNIX server : If the directory name is JIRA. You can access logs at JIRA/logs/catalina.out and JIRA/home/log/atlassian-jira.log. In case you do not find the files, trigger the below commands in the UNIX terminal which would fetch the list of logs files path.
- find / -name "atlassian-jira.log" 2>/dev/null
- find / -name "catalina.out" 2>/dev/null
- For Windows server : You can access logs from C:\Program Files\Atlassian\Application Data\JIRA\loglogs\catalina<Date>.log and C:\Program Files\Atlassian\Application Data\JIRA\log\atlassian-jira.log
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- Go to QMetry → Configuration → Under Advance Settings: Go to "Logging".
- Set the "Enable/Disable Logging" option to : Disable