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  1. The tracker URL should be publicly accessible outside organization network OR  a connection should be allowed from your network to QMetry SaaS IP address via network / firewall by whitelisting the IP - 52.206.5.232
  2. Once you allow/unblock our SaaS Server IPs on your network, then your locally hosted Jira would be able to communicate from your network to your QMetry instance hosted on our SaaS / Cloud enviromentenvironment, and will result in successful connection.

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