Note: QMetry for Jira Test Management add-on supports the latest versions of IE11, Microsoft Edge, Chrome and Firefox Chrome, Firefox, IE11 and Microsoft Edge browsers only. Currently, browsers like Safari, Opera etc are not supported.
Table of Contents
For Chrome Browser
- Open browser - chrome > Open Jira.
- Go to Chrome options (3 vertical dots on the upper right corner).
- Go to More tools > Developer Tools (Or press F12 if you are using windows).
- Go to Console > Right click on the output window > Enable Log XMLHttpRequests (As shown in below image) > Reproduce the issue.
- Right-click on the output window > Click on "Save as"
- Save the file and send to QMetry Support.
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- Open browser - Firefox > Open Jira.
- Go to Menu Options(3 Horizontal Lines on upper right corner)
- Go to Web Developer > Web Console.(Or press Ctrl+Shift+K ).
- Click on the Console tab.
- Right click on the output window > Click on "Select all".
- Right click on the output window > Click on "Copy message".
- Paste the log in a Notepad or plain text file.
- Save the file and send to QMetry Support.
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For Internet Explorer 11 / Microsoft Edge
- In Internet Explorer - press F12 or go to the Tools menu and select “F12 Developer Tools”
- Select the Console tab and reproduce the issue.
- Right click on the Console tab screen > select "Copy all".
- Paste the log in a Notepad or plain text file and save the file.
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