Note: QMetry Test Management for Jira Test Management add-on app supports Google Chrome, Firefox, IE11 and Microsoft Edge browsers only. Currently, browsers like Safari, Opera etc are not supported.
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Open browser - Firefox > Open Jira.
Go to Menu Options(3 Horizontal Lines on upper right corner)
Go to Web Developer > Web Console.(Or press Ctrl+Shift+K ).
Click on the Console tab.
Right click on the output window > Click on "Select all".
Right click on the output window > Click on "Copy message".
Paste the log in a Notepad or plain text file.
Save the file and send to QMetry Support.
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