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Table of Contents

Raise a new ticket

Option 1: Send Email

Send an email to with the below details:


A ticket will be raised on the support portal. You will get a confirmation email with the ticket number.

Option 2: QMetry Support Portal

1. Go to QMetry Support Portal


Note: If you have created a ticket without signing up or login into the portal then you need to sign up or login to the portal to view and track the ticket. "View request" will take you to the sign up / login screen. Refer View and Edit tickets on the portal to sign up or login to the portal.


Option 3: Raise a ticket from QMetry

1.Go to QMetry > Support. This will redirect you to the Support Portal and you can create a ticket there.


After you have raised the ticket you will be able to track your ticket on the portal.

View and Edit ticket on portal

If you are a new user Sign up to the Support Portal else login to the portal.