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Table of Contents
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Info

This document is applicable only when the QMetry project is configured with a Jira project.

The Issue module allows users to have bi-directional integration between QMetry and Jira, meaning users can add and edit issues from QMetry to Jira. Issues added or edited in Jira will be reflected in QMetry. Users can create, view, and modify issues in QMetry, and these changes will be synced with Jira.

Users can perform the following tasks in the Issue module:

  • View/ Add/ Modify Jira issue details, comments and attachments

  • Map Jira custom fields with QMetry

  • Issues logged from the execution screen while execution will be available in the Issue module.

After integrating QMetry project with Jira -

  • QMetry issues added from the Issues module before Jira integration will not be displayed on the Issue grid.

  • QMetry issues created and linked from the Execution screen before Jira integration will be displayed in read-only mode.

  • From the Execution screen, any internal issue is linked as an issue. If users click on the link of this internal issue, its detail window open in read-only mode.

View, Add, Modify issues

View and Organize Issue Details

Just click on the Issue Key in the grid view to open the issue detail page on the same page. To open the issue detail page in new tab/window,  right click on the Issue Key in grid view. Opening issues in different tab/browser makes comparison between issues easier. It also provides quick reference while working on multiple assets. The detail page has one click access to different sections using organizable tabs.

Info

Note:

  • If a Jira project is integrated with your QMetry project -

    • Bulk operations are not allowed in the Issue module.

    • Column show/hide is not available in the Issue module, however; you can filter the records on required fields including Jira system and custom fields.

...

  • Details

  • Execution Runs

  • Requirements

  • Attachments

  • Comments

Details tab

The Details tab will show you the details of the issue in Jira.

  • External Key: This is the Jira issue key number clicking on which takes users to the Jira issue page.

  • Summary: View the summary of the Issue.

  • Priority: View priority to the issue. The Priority list will be displayed as in Jira.

  • Issue Type: View the issue type synced with the Issue module while integration.

  • Assignee: This will be the Jira Assignee.

  • Status: View Jira workflow Status of the issue in QMetry. This is a Read-only field.

  • Reporter: Jira user who has reported the issue.

  • Components: View Jira components associated with the project.

  • Fix Versions: View Jira Fix Versions associated with the project usually added when the issue is resolved.

  • Affects Versions: View Affects Versions associated with the project usually this is applicable only for bugs and not for stories or epics. It denotes in which version the bug was found.

  • Labels: View the list of Jira labels in QMetry.

  • Resolution: This is a read-only field synced from Jira.

  • Environment: Enter environment details in which the issue was found e.g., Chrome, Firefox, Production, Staging, etc.

  • Description: Enter description for the issue in plain text.

  • Jira Custom Fields: View Jira custom fields like Sprint, Severity, etc.

  • Created Date: The date on which the issue was created in Jira.

  • Updated Date: The date on which the issue was updated in Jira.

  • Resolved Date: The date on which the issue is marked as resolved in Jira.

Info

Watcher, Owner and Assigned Release are not available for projects integrated with Jira.

Execution Runs

Issues logged from the Test Executions module are displayed here.

View Archived Test Runs

An execution/test run is archived when either Platform/Release/Cycle/Test Suite is archived. When a test suite, platform or Release/Cycle is archived, the test executions having such test suite/platform/release/cycles associated with them will be hidden on the Execution Runs tab of the test case.

The Show Test Runs with Archived Platform(s)/Release(s)/Cycle(s)/Test Suite(s) check box is provided on the Test Executions tab. To view the test runs which are archived either due to platforms/release/cycles, select the check box in the filter.

...

Execution Time and Remaining Time

Open the issue detail page and open the Execution Runs tab. Users can view Execution Time and Remaining Time calculated for Test Execution.

Use Case: Calculation of Execution Time and Remaining Time for test suite is useful for QA Manager in Test Planning as it gives accurate estimates for the test suite. These test case level estimates refine each time a test suite is executed. Testers can make recommendations to have the test estimates revised based on the last few executions in different environments.

Two columns Execution Time and Remaining Time are added on the grid at the following places in the application:

  • Test Suite detail page > Test Executions tab

  • Test Case detail page > Test Executions tab

  • Issue detail page > Execution Runs

Calculation of Execution Time of a test suite: Execution Time of a test suite is calculated based on Estimate Time of all the test cases in that test suite.

Calculation of Remaining Time of a test suite: Once the test suite is executed, the Remaining Time Is calculated of all “Not Run” test cases. Any test case with “Failed” or “Blocked” status will also be considered as the work still remains on it. The Remaining Time will be reduced for test cases with “Pass” and “Not Applicable” status accordingly.

Example

The example below illustrates the calculation of both Execution Time and Remaining Time.

...

Execution time

...

Status

...

Remaining time

...

TC1

...

2

...

Pass

...

-

...

TC2

...

3

...

Not Applicable

...

-

...

TC3

...

4

...

Failed

...

4

...

TC4

...

5

...

Blocked

...

5

...

14

...

9

Execution Time = 14

Remaining Time = 9

Requirements tab

Link Requirements to Issue

Users can link single or multiple requirements to an issue through the Requirements tab on the Issue details page.

Steps

  1. Open the Issue details page.

  2. Go to the Requirements tab.

  3. Click the Link button.

  4. On the Link Requirement screen, select requirements from the grid to link to the issue.

  5. Use filters such as Labels and Folder path to refine the list (if needed).

Users can select requirements on the grid to link to the issue. They can filter requirement records to narrow down the list to select from. Labels and Folder path filters are also added for the ease of searching the records.

Link Requirements Across Projects:

Users can link requirements from different projects by selecting the project from the Project drop-down menu. Requirements for the selected project will be displayed.

If you want to link requirements from multiple projects, then first select one project. Search records and link them before moving to other projects. For example, User A is in Project 1 and searches for some records and links them before moving to Project 2. Else, all the selection of Project 1 will be wiped off.

...

A. Linking a Single Requirement: Click on the Image Removed icon to link the individual requirement to the test case.

B. Linking Multiple Requirements: Select requirements that you want to link and click either on the Link button or the Link & Close button at the bottom.

...

View Linked Requirements

The selected requirements are linked to the issue, and the linked records are displayed on the screen.

For requirements from other projects, the Entity Key of the respective project is shown. Clicking on the Requirement Entity Key opens the detail page in the relevant project and changes the current project view.

Unlink Requirements

Go to the Requirements tab of the issue.

A. To unlink a single requirement, click on the Unlink icon for the requirement. The requirement is unlinked after confirmation.

B. To unlink multiple requirements, select the requirements you want to unlink from the issue and click on the Unlink Selected button.

...

Attachments

Users can view, download, add, and delete Jira attachments in QMetry.

...

Comments

Users can view, add, edit, delete Jira comments in QMetry.

...

Add Issues / Bugs / Defects

A. Steps to log issue from Issue Module to Jira

1. Open the Issue module.

2. Click on the New button on the toolbar.

Logging an issue for the First Time

Users are requested for Jira authentication through the pop-up.

Info

Enter Jira Username and Password (if Server Jira) or API Token (if Cloud Jira) to authenticate and modify the Jira entity based on provided user credentials.

  • Username: Enter Username.

  • API Token: Follow the steps mentioned in the article Login using API Token to generate API Token.

...

To Edit/Revoke Authentication

If your Jira credentials are changed, then follow Revoke Authentication to modify the credentials in QMetry.

4. The Create Issues screen opens next.

5. Select Jira Instance, Jira Project and Issue Types. The fields on the screen display as per the selected Issue Type.

The fields are shown as mandatory/optional as per their project configuration in Jira.

...

Issues added from the Issue module or from the Execution screen will be created in Jira only.

Users can click on the External Key in the Issue module, which opens the issue detail page in Jira, while the Entity Key opens the issue detail page in QMetry.

The issue details to enter depends on whether you are adding issues in the internal tracker of QMetry or in Jira.

  • If you do not have Jira configured with the project you are currently working on, then enter details in the QMetry fields.

  • If you have configured Jira with the project you are currently working on, then the add issue screen contains Jira issue fields that you need to enter. You can add defects from the Issue module as well as the Execution screen of QMetry.

6. Fill in the issue details.

  • Summary: Add the summary of the Issue.

  • Priority: Select priority to the issue. The Priority list will be displayed as in Jira.

  • Issue Type: Select the issue type synced with the Issue module while integration.

  • Assignee: This will be the Jira Assignee. Enter the first three letters of Jira user to populate the Jira users list.

  • Status: This field will not be available when you are creating an issue. Default Jira issue status will be auto-selected when the issue is created.

  • Reporter: Jira user who has reported the issue. Enter the first three letters of Jira user to populate the Jira users list.

  • Components: Select Jira components associated to the project.

  • Fix Versions: Select Jira Fix Versions associated to the project usually added when the issue is resolved.

  • Affects Versions: Select Affects Versions associated to the project usually this is applicable only for bugs and not for stories or epics. It denotes in which version the bug was found.

  • Labels: Select list of Jira labels in QMetry.

  • Environment: Enter environment details in which the issue was found e.g., Chrome, Firefox, Production, Staging, etc.

  • Description: Enter a description of the issue. You can use the text formatting notations in the field as per Jira Wiki Editor.

  • Jira Custom Fields: Enter Jira custom fields like Sprint, Severity, etc.

  • Link Attachments: You can link multiple attachments while creation of Jira issues from QMetry.

    Steps

    1. Go to the Link Attachments section on the Create Issue page.

    2. Click on the Add Attachment button.

...

You can attach different types of attachments: files, images, and URL.

The Add Attachment pop-up allows you to upload multiple files at a time.

...

You can add attachments in three ways:

  • Drag and Drop: Drag the attachments and drop them into the specific area of drop documents.

  • Browse: Browse the file you want to add as an attachment and upload it by clicking on the Browse section. 

  • Paste (ctrl + v): Add attachments to test assets by directly pasting them from the clipboard. This allows you to add screenshots without saving to local machine. Only .png files can be pasted directly into the Add Attachment pop-up.

Notes: 

  • Maximum 100 files can be attached. Total size of attached files should not exceed 100 MB.

  • QMetry does not support these file extensions : (.exe; .dll; .sh; .msi; .deb; .bat)

You can also remove individual attachments at the uploading stage.

Edit Issues

QMetry provides inline editor to edit issue details.

Note: Jira issue Status and Resolution are read-only fields in QMetry and can not be edited.

B. Steps to log issue from Execution screen of Test Suites Module

Users can log issues at the test case as well as test step level. Users can also log issues in bulk.

Open the Execution screen and click on the bug icon for the test case/test step. Refer to Adding/Linking Issues to Test Case and Test Step for more details.

Creating Issues at Step Level for Automated Test Cases

If an error encounters while an automated test run, the generated Error Message and Trace are displayed in the respective columns on the test execution screen. When users create an issue at test step level from the execution screen, a .txt file containing this Error Message and Trace gets attached to the issue.

...

On opening the issue in QMetry, the Attachment tab in QMetry shows the .txt file attached to it which contains Error Message and Trace generated while the automated test run.

...

Delete Issue

  • Users can not delete Jira issues from QMetry. If an issue is deleted from Jira , then it will get deleted from QMetry and its linkages to QMetry test case/test step will be removed as well.

When Jira Configuration is Removed

  • On removing the integration of Jira project with QMetry project, all the issues that are created from QMetry Issue module into Jira will not be visible in the Issue module in QMetry.

  • For Jira issues logged while execution, the association of such Jira issues with respective test case/test step will be removed.

  • Issues created in QMetry internal tracker before Jira integration will start displaying in the issue grid.

Manage Issue View

The following columns are displayed on the list view:

The following columns are displayed on the list view:

  • Entity key

  • Summary

  • External Key

  • Type

  • Status

  • Priority

  • Fix Version

  • Component

  • Affected Version

  • Resolution

  • Assignee

  • Reporter

  • Created Date

  • Updated Date

  • Resolved Date

  • External Project

  • Resize Columns: The ability to expand and reduce column width. If you want to display the full content of the column, then you may want to change the column width. To change the width of one column, just place cursor in between the columns and drag the boundary on the right side of the column heading until the column gains the width that you want.

...

Organize Tabs

The detail page of QMetry assets has different tabs on it as described above. Users can customize the view of detail page by changing the order of tabs. The tab order is preserved per user. 

For example, the tab order of Issues module is changed by user "A" for project "PRO1". Now "A" is switching to another project "PRO2". The tabs can be seen in the same order as in project "PRO1".

...

Filter Issues

Users can easily filter test assets by any system/custom fields on all module grids. Filters placed horizontally above the grid earlier, are now placed on the tree panel at left.

External Key: You can search issues by External Key of Jira by adding comma-separated keys in the field.

...

Apply Filter

Users can apply basic as well as advanced filters to the records.

A. Basic Filters: By default, basic filter fields are provided to filter the records.

B. Advanced Filters: If users need more fields to filter test assets then click on the '+' icon. It opens the drop-down with a list of additional system and user defined fields corresponding the module. 

Select the field you want to apply filter on. The filter parameter is added as Advanced Filters. Apply filter as per your requirement.

User can click on the '+' icon and select the field Entity Key to search issues using comma separated entity IDs (i.e without specifying the complete Entity Key as described below).

Clear Filter and Sorting

Users can clear the applied filter and sorting to the records.

A. Clear Filter: Click on the Clear Filters button above the module grid or left pane. It will reset the view to default.

B. Clear Sorting: Click on the Clear Sorting button above the module grid.

...

Map Jira custom fields with QMetry

System fields are mapped automatically and displayed as selected. These fields are displayed as read-only. Users can select custom fields they want to map. All the fields that are selected on this screen will be displayed in the Issue module.

...

Log Issues/Bugs/Defects from Execution Screen

Issues logged from the execution screen while execution will be available in the Issue module. Refer to Adding/Linking Issues to Test Case and Test Step for more details.

Create Requirement from Issue

If user wants a particular issue to be considered as requirement, then the user can add a new requirement from that issue. A requirement is created from the selected issue by copying common field values. This new requirement is created with the same name, which can then be changed as per requirement.

The Issue from where requirement is being created, also get automatically linked to the newly added requirement. On the Issue details page, the Requirements tab displays the requirement created from the issue. On the Requirement details page, the Issues section displays the issue the requirement has been created from. Users with “Create” rights for Requirement can create requirement from issue.

Use Case: User wants to create a requirement with the values similar to an existing issue or user wants to associate a requirement with an existing issue. Hence, users select the issue and create a requirement from it to create linkage between the two.

Steps 

Follow either of the ways:

...

Select an issue on grid pane and click Add on the toolbar > point to From Issue > select Requirement

...

Table of Contents
maxLevel2
Info

This document is applicable only when the QMetry project is configured with a Jira project.

The Issue module enables internal issue management within QMetry. Users can create, view, and modify issues without external tool integration. Custom fields can be added to tailor issue details to business needs.

...

The Issue module allows users to have bi-directional integration between QMetry and Jira, meaning users can add and edit issues from QMetry to Jira. Issues added or edited in Jira will be reflected in QMetry. Users can create, view, and modify issues in QMetry, and these changes will be synced with Jira.

Users can perform the following tasks in the Issue module:

  • View/ Add/ Modify Jira issue details, comments and attachments

  • Map Jira custom fields with QMetry

  • Issues logged from the execution screen while execution will be available in the Issue module.

After integrating QMetry project with Jira -

  • QMetry issues added from the Issues module before Jira integration will not be displayed on the Issue grid.

  • QMetry issues created and linked from the Execution screen before Jira integration will be displayed in read-only mode.

  • From the Execution screen, clicking on an internal issue link opens its details in read-only mode.

View, Add, Modify issues

View and Organize Issue Details

To view an issue detail page:

  • Same Page: Click the Issue Key in the grid view.

  • New Tab/Window: Right-click the Issue Key and select "Open in New Tab" or "Open in New Window."

Opening issues in a new tab or window facilitates easier comparison and provides quick reference while managing multiple assets. The detail page features organized tabs for easy navigation to different sections.

Info

Note:

  • If a Jira project is integrated with QMetry project -

    • Bulk operations are not allowed in the Issue module.

    • Column show/hide is not available in the Issue module, however; you can filter the records including Jira system and custom fields.

...

In the issue module, there are individual tabs for - Details, Execution Runs, Requirements, Attachments, Comments.

1. Details tab

The Details tab displays issue information from Jira:

  • External Key: Click this Jira issue key to navigate to the Jira issue page.

  • Summary: View the issue summary.

  • Priority: Displays the issue priority as per Jira.

  • Issue Type: Shows the issue type synced from the Issue module during integration.

  • Assignee: Displays the Jira assignee.

  • Status: Shows the Jira workflow status of the issue in QMetry. This is a read-only field.

  • Reporter: Indicates the Jira user who reported the issue.

  • Components: Displays Jira components associated with the project.

  • Fix Versions: Shows Jira fix versions related to the project, typically added when the issue is resolved.

  • Affects Versions: Lists affected versions, usually applicable to bugs, indicating where the bug was found.

  • Labels: Displays Jira labels in QMetry.

  • Resolution: A read-only field synced from Jira.

  • Environment: Enter details of the environment where the issue was found (e.g., Chrome, Firefox, Production, Staging).

  • Description: Enter the issue description in plain text.

  • Jira Custom Fields: View Jira custom fields such as Sprint and Severity.

  • Created Date: The date the issue was created in Jira.

  • Updated Date: The date the issue was last updated in Jira.

  • Resolved Date: The date the issue was marked as resolved in Jira.

Info

Watcher, Owner and Assigned Release are not available for projects integrated with Jira.

2. Execution Runs

Issues logged from the Test Executions module are displayed here.

View Archived Test Runs

An execution/test run is archived when either Platform/Release/Cycle/Test Suite is archived. When a test suite, platform or Release/Cycle is archived, the test executions having such test suite/platform/release/cycles associated with them will be hidden on the Execution Runs tab of the test case.

To view archived test runs, select the "Show Test Runs with Archived Platform(s)/Release(s)/Cycle(s)/Test Suite(s)" checkbox on the Test Executions tab.

...

Execution Time and Remaining Time

To view Execution Time and Remaining Time for a test execution, open the issue detail page and navigate to the Execution Runs tab.

Two columns Execution Time and Remaining Time are added on the grid at the following places in the application:

  • Test Suite detail page > Test Executions tab

  • Test Case detail page > Test Executions tab

  • Issue detail page > Execution Runs

Calculation of Execution Time of a test suite: Execution Time of a test suite is calculated based on Estimate Time of all the test cases in that test suite.

Calculation of Remaining Time of a test suite: Once the test suite is executed, the Remaining Time Is calculated of all “Not Run” test cases. Any test case with “Failed” or “Blocked” status will also be considered as the work still remains on it. The Remaining Time will be reduced for test cases with “Pass” and “Not Applicable” status accordingly.

Example

The example below illustrates the calculation of both Execution Time and Remaining Time.

Execution time

Status

Remaining time

TC1

2

Pass

-

TC2

3

Not Applicable

-

TC3

4

Failed

4

TC4

5

Blocked

5

14

9

Execution Time = 14

Remaining Time = 9

Requirements tab

Link Requirements to Issue

Users can link single or multiple requirements to an issue through the Requirements tab on the Issue details page.

Steps

  1. Open the Issue details page.

  2. Go to the Requirements tab.

  3. Click the Link button.

  4. On the Link Requirement screen, select requirements from the grid to link to the issue.

  5. Use filters such as Labels and Folder path to refine the list (if needed).

Users can select requirements on the grid to link to the issue. They can filter requirement records to narrow down the list to select from. Labels and Folder path filters are also added for the ease of searching the records.

Link Requirements Across Projects:

Users can link requirements from different projects by selecting the project from the Project drop-down menu. Requirements for the selected project will be displayed.

To link requirements from multiple projects, users should:

  1. Select a project.

  2. Search for and link the required records.

  3. Move to the next project.

For example, User A should complete linking records in Project 1 before switching to Project 2. Otherwise, selections from Project 1 will be lost.

...

A. Linking a Single Requirement: Click on the Image Added icon to link the individual requirement to the test case.

B. Linking Multiple Requirements: Select requirements to link and click either on the Link button or the Link & Close button at the bottom.

...

View Linked Requirements

The selected requirements are linked to the issue, and the linked records are displayed on the screen.

For requirements from other projects, the Entity Key of the respective project is shown. Clicking on the Requirement Entity Key opens the detail page in the relevant project and changes the current project view.

Unlink Requirements

Navigate to the Requirements tab of the issue.

A. To unlink a single requirement, click on the Unlink icon for the requirement. The requirement is unlinked after confirmation.

B. To unlink multiple requirements, select the requirements to unlink from the issue and click on the Unlink Selected button.

...

Attachments

Users can view, download, add, and delete Jira attachments in QMetry.

...

Comments

Users can view, add, edit, delete Jira comments in QMetry.

...

Add Issues / Bugs / Defects

A. Steps to log issue from Issue Module to Jira

  1. Open the Issue module.

  2. Click on the New button on the toolbar.

Logging an issue for the First Time

  1. Users are requested for Jira authentication through the pop-up.

Info

Enter Jira Username and Password (if Server Jira) or API Token (if Cloud Jira) to authenticate and modify the Jira entity based on provided user credentials.

  • Username: Enter Username.

  • API Token: Follow the steps mentioned in the article Login using API Token to generate API Token.

...

To Edit/Revoke Authentication

If Jira credentials are changed, then follow Revoke Authentication to modify the credentials in QMetry.

4. The Create Issues screen opens next.

5. Select Jira Instance, Jira Project and Issue Types. The fields on the screen display as per the selected Issue Type.

The fields are shown as mandatory/optional as per their project configuration in Jira.

...

Issues added from the Issue module or Execution screen will be created in Jira.

  • External Key: Click to open the issue detail page in Jira.

  • Entity Key: Click to view the issue detail page in QMetry.

Enter issue details based on whether Jira is configured with the current project:

  • Without Jira Configuration: Enter details in QMetry fields.

  • With Jira Configuration: The add issue screen will display Jira fields to complete.

Defects can be added from both the Issue module and Execution screen in QMetry.

6. Fill in the issue details as follows:

  • Summary: Add the issue summary.

  • Priority: Select the priority from the Jira list.

  • Issue Type: Choose the issue type synced with the Issue module.

  • Assignee: Enter the first three letters of the Jira user to populate the list.

  • Status: This field is not available during issue creation. The default Jira status will be auto-selected.

  • Reporter: Enter the first three letters of the Jira user to populate the list.

  • Components: Select the Jira components for the project.

  • Fix Versions: Select the Jira fix versions, usually added when the issue is resolved.

  • Affects Versions: Choose the affected versions, typically for bugs, to indicate where the bug was found.

  • Labels: Select Jira labels available in QMetry.

  • Environment: Enter the environment where the issue was found (e.g., Chrome, Firefox, Production).

  • Description: Provide a description of the issue using Jira Wiki Editor formatting if needed.

  • Jira Custom Fields: Enter Jira custom fields such as Sprint and Severity.

  • Link Attachments: To add attachments:

    1. Go to the Link Attachments section on the Create Issue page.

    2. Click the Add Attachment button.

...

Users can attach files, images, and URLs using the Add Attachment pop-up, which supports multiple uploads at once.

Attachments can be added in three ways:

  • Drag and Drop: Drag files into the designated area.

  • Browse: Click the Browse section to select and upload files.

  • Paste (Ctrl + V): Paste screenshots directly from the clipboard. Only .png files can be pasted.

Info

Notes: 

  • Maximum 100 files can be attached. Total size of attached files should not exceed 100 MB.

  • QMetry does not support these file extensions : (.exe; .dll; .sh; .msi; .deb; .bat)

...

Users can also remove individual attachments at the uploading stage.

Edit Issues

QMetry provides inline editor to edit issue details.

Info

Jira issue Status and Resolution are read-only fields in QMetry and can not be edited.

B. Steps to log issue from Execution screen of Test Suites Module

Users can log issues at both the test case and test step levels, including in bulk.

To log an issue:

  1. Open the Execution screen.

  2. Click the bug icon next to the test case or test step.

For more details, refer to Adding/Linking Issues to Test Case and Test Step.

Creating Issues at Step Level for Automated Test Cases

If an error occurs during an automated test run, the Error Message and Trace are displayed in their respective columns on the test execution screen. When users create an issue at the test step level, a .txt file with the Error Message and Trace is automatically attached to the issue.

...

On opening the issue in QMetry, the Attachment tab in QMetry shows the .txt file attached to it which contains Error Message and Trace generated while the automated test run.

...

Delete Issue

  • Users cannot delete Jira issues from QMetry. If an issue is deleted in Jira, it will also be removed from QMetry, and its linkages to QMetry test cases or test steps will be deleted.

When Jira Configuration is Removed

  • When Jira project integration is removed from a QMetry project:

    • Issues created in Jira from the QMetry Issue module will no longer be visible in QMetry.

    • Jira issues logged during execution will lose their association with test cases or test steps in QMetry.

    • Issues created in the QMetry internal tracker before Jira integration will reappear in the issue grid.

Manage Issue View

Users can customize their view -

  • Resize Columns: Users can adjust the width of the columns.

...

  • Organize Tabs - The detail page of QMetry assets includes various tabs, which users can customize by changing their order. This tab order is saved for each user.

...

  • Filter Issues - Users can easily filter test assets by any system/custom fields on all module grids.

...

Apply Filter

Users can apply basic as well as advanced filters to the records.

A. Basic Filters: By default, basic filter fields are provided to filter the records.

B. Advanced Filters: If users need more fields to filter test assets then click on the '+' icon. It opens the drop-down with a list of additional system and user defined fields corresponding the module. 

Select the field to apply filter on. The filter parameter is added as Advanced Filters. Apply filter as needed.

Clear Filter and Sorting

Users can clear the applied filter and sorting to the records.

A. Clear Filter: Click on the Clear Filters button above the module grid or left pane. It will reset the view to default.

B. Clear Sorting: Click on the Clear Sorting button above the module grid.

...

Map Jira custom fields with QMetry

System fields are automatically mapped and displayed as read-only. Users can select custom fields to map, which will then appear in the Issue module.

To make the Reporter field mandatory, turn on the flag.

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Log Issues/Bugs/Defects from Execution Screen

Issues logged from the execution screen while execution will be available in the Issue module. Refer to Adding/Linking Issues to Test Case and Test Step for more details.

Create Requirement from Issue

To create a requirement from an issue:

  1. Select the issue and add a new requirement.

  2. The new requirement will copy common field values from the issue and use the same name, which can be edited.

The issue will be automatically linked to the new requirement. On the Issue details page, the Requirements tab will show this new requirement. On the Requirement details page, the Issues section will show the originating issue. Only users with “Create” rights for Requirements can perform this action.

Steps:

  1. From the Toolbar: Select an issue in the grid pane, click "Add" on the toolbar, point to "From Issue," and select "Requirement."

  2. From Context Menu: Right-click an issue in the grid pane, point to "From Issue," and select "Requirement."

Edit/Revoke Existing Jira Authentication
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revoke
revoke

If you are When adding an issue very for the first time, then the Jira Authentication window pops up asking will prompt for Jira credentials to authenticate the operation. The pop-up does not appear next time.Now you have already provided Jira credentials very first time but you still wish to . This window will not appear again for subsequent operations.

To display the Jira Authentication window again while creating a new issue or editing an issue, then you can revoke the set Jira credentials.again, revoke the existing credentials:

  1. Go to Integration > Jira Integrations.

  2. Open Click the cog icon and click select Revoke credentials.

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Status:

Once the Issue is added, you can see the following tabs appear: Details

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, Execution Runs

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, Requirements

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, Attachments

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, Comments.

Edit Issue Details

Once the issues is are added, open the Issue details page to view / edit the details.Note:

Info

Users can not edit the field values of Resolution, Issue Type and Status fields of external issues.

Email Issue Details to Other Users

Users can send the details of defect/issue to other QMetry users as well as to users outside QMetry. The issue details contain system fields of QMetry. Inclusion of issue share defect or issue details with others, including those outside QMetry. Details include QMetry system fields, and attachments depend on the issue tracker.

  • External Tracker: If external tracker like Jira is integrated with QMetry projectJira, the system field details will be are sent in the pre-defined a predefined format without any attachments.

Steps:

  1. Open the issue details page the details of which you want to share with other users.

  2. Click on the email icon at the top right. A pop-up opens to enter the

  3. Enter recipient email addresses, separated by comma commas, and send it as an the email.

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