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Below are the steps to be followed to upgrade your existing QMetry installation :

Step 1 : Download Required Files

  • You can generate a request on the QMetry Support Portal, to get the latest version of QMetry Upgrade Installer.

  • Download the QMetry8701.zip to your QMetry Application Server once you receive it. Unzip it under a directory as C:\, but separate from your current installation e.g C:\QMetry-Windows-Install\QMetry

Step 2 : IMPORTANT : Backup your existing QMetry Database

Take the backup of your existing “qmetry” database. You can replace the username, password, location of the backup file (currently default /opt).

  • Open a windows command prompt with Admin Privileges.
  • Backup in MySQL Community: 
    C:\Program Files\mysql-5.7.29-winx64\bin\mysqldump -uroot -pqmetry --triggers --routines --hex-blob --single-transaction --lock-tables --no-create-db qmetry > C:\qmetry_backup_<date>.sql
  • Backup in MySQL Enterprise: C:\mysql\meb-3.12\bin\mysqlbackup --port=3306 --protocol=tcp --user=root --password=qmetry --incremental-base=history:last_backup --with-timestamp --backup-dir=[BACKUP_DIR] backup-and-apply-log > C:\mysqlerror.txt          (NOTE : Set [BACKUP_DIR] as per the appropriate path)

Verify that your database has been backed up properly and is available for later use in case of any emergency.

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Step 3 : Run the QMetry Upgrade

  1. Extract the ZIP file in the directory along-side ../QMetry install folder but in a separate directory from your existing QMetry installation. unzipped e.g C:\QMetry8701\ 

    • Post upgrade, your current existing tomcat installed path (e.g C:\QMetry-Windows-Install\QMetry) remains unchanged.
  2. Go to the new QMetry upgrader directory: C:\QMetry8701\

    • Locate the qmetry.bat and run it as administrator.
    • The utility will confirm if you want to upgrade, type Yes, and then specify the path of the existing QMetry installation.

      OptionsTypeDefault ValueComments/ Example
      Do you want to upgrade an existing version of QMetry?MandatoryNotype - yes

      Specify the path of the existing version of QMetry

      Mandatory-

      C:\QMetry-Windows-Install\QMetry

      Wait for the process to complete. Stop all open command windows.

Step 4 :Additional Tomcat and MySQL Configuration (Mandatory)

QMetry is installed with a default configuration of minimum and maximum heap memory utilization. You should modify these settings depending on your hardware configuration. Refer Additional Configuration for more details. Skip this step if this configuration is already done during any earlier upgrade.

Step 5 : Restart QMetry and MySQL Services.

  • Go to Run > Type services.msc. Restart the services in the following order.
    1. Restart : MySQL service
    2. Restart : "qmetry" service listed as Apache Tomcat 9.0 qmetry

Step 6 : Installing / Upgrading Jira add-on for the Integration of QMetry and Jira.

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Upgrade your Jira add-on as per the above compatibility matrix. In case you have not installed the Jira Integration - QMetry Enterprise add-on for integration, follow the Steps to Install and Configure the Jira Integration - QMetry Enterprise add-on, if it is not installed.

Important Note

If you are having any issues during the upgrade process, write to us at qtmprofessional@qmetrysupport.atlassian.net. This will automatically open a ticket with our support team and help you follow the progress.

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