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Day | Time (PST) | Event Details |
---|---|---|
20th October | 03:58 AM |
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20th October | 01:30 AM |
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19th October | 11:40 PM |
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Root Cause (RCA)
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The incident occurred due to high memory utilization triggered due to frequent resource intensive operations for import of automation test result files through Automation API resulting in the instance failure.
Fix
Required architecture level changes on the QMetry server have been done to fix this issue along with additional alerts set up for any incidents in the future.