Differences - QMetry Cloud and Server Hosting

Features

Cloud

On-Premise

Features

Cloud

On-Premise

Installation Required

No

Yes - 2 Servers (QMetry App and Reports)

Upgrades/Hot Fixes

Automatic, always on latest version

Manual upgrade steps, upto the organization choice

Backups

QMetry Managed

Organization server admins managed

Server Maintenance

QMetry Managed

Organization server admins managed

REST API calls

1000/hr, 10000/day per instance

Customizable - set depending on your usage

Sharing Logs for Issues

QMetry Managed

Manual activity for server admin to capture and send to QMetry

Jira Support

Cloud / Server / Datacenter Jira Integration

Only Server/Datacenter Jira Supported. Cloud Jira - Not supported

Infrastructure Servers

Dependent on 3rd Party provider

Your organization infrastructure

SMTP for Notifications

QMetry Managed SMTP

Your own SMTP server

QMetry Access URL

Accessible on Internet

Your choice - accessible within your network / outside network

SSL Configuration

QMetry Managed

Organization server admins managed

Database Access

QMetry Managed - Only QMetry authorized team can access

Not QMetry Managed - Accessible to your organization admin

Attachment upload file size limit

10 MB

30 MB

Disaster Recovery

QMetry Managed

Organization server admins managed

Support - Issue investigation time

Faster, as logs and data accessibility are with QMetry

Dependent on logs and issue details shared by admins