How to disable Two-step authentication in QMetry?

Disable Two-step Authentication

For scenarios where an end-user loses the authentication device or the authentication app OR simply wants to disable two-step authentication, below are the steps that should be followed.

  1. Login to QMetry with your credentials. Go to Customization > Users.

  2. Filter by your user and click Edit.

  3. Go to Security tab > Two-step Verification > Click the toggle to Disable.

  4. Click Remove


Resync Verification details for Two-step Authentication

  1. Login to QMetry with your credentials. Go to Customization > Users.

  2. Filter by your user and click Edit.

  3. Go to Security tab > Two-step Verification > Click the toggle to show remove/resync options.

  4. Click Resync and enter verification codes from the authentication app on your phone to complete the resync.