Managing E-mail notifications on QMetry

Email notifications are an integral part of the QMetry Testmanagement application. They are used to keep the end users up to date on all the changes made to any entity such as Test Case detail updates, Test Suite execution, etc. These email notifications are received by the end-user in their provided email and are triggered based on specific events, more details on this are below. The e-mail notifications can be classified into 2 parts:-

Automated Notifications

Email notifications for any QMetry assets like requirements, test cases, test suites, etc., are sent to the users who appear in the “Watchers“ of those assets.

  • Users who create the assets or users who are added as an owner in the assets get automatically added to the “Watchers“ list.

    image-20240202-122937.png
  • To ensure that the creator and owner both get notifications if some other team members update their test cases the email notifications are sent to watchers.

  • To stop receiving the emails, users can remove themselves from the Watcher list.

    image-20240202-123200.png

Unsubscribe - When users click the unsubscribe link in the email received for an asset update, they are removed from the “Watchers” list of that specific asset. The users still continue to be watchers on other assets and will receive notifications as per point 1 for other asset updates.

 

Customized notifications (configured by admin)

  • Email notifications are also sent to users/roles or email addresses that are specified under the Customization > Notifications section.

    • Removing users, roles, or email addresses from the events in this section stops these email notifications.

    • If the users still appear under “Watchers“ as mentioned in the automated notifications, they would continue to receive email notifications when someone updates the assets.

As explained the users and admin of the project have control over the email notifications that they receive, they can opt to stop these notifications as per the methods mentioned above.