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Planned Downtime - Emergency Scheduled Maintenance and Temporary Service Outage - 03 August 2025, 11.30 PM PST to 04 August 12.30 AM PST, affected US Region Cloud users
COMPLETED
Due to ongoing issues impacting the US Cloud environment, we are scheduling an emergency database upgrade on Sunday, 03 August 11.30 PM. As part of this activity, the QMetry Application on US Cloud SaaS instances will be temporarily inaccessible. Users will experience a service outage during this time. Please see the impact and maintenance schedule below.
Impact
During this time, users will not be able to access the QMetry Application and would expect to notice a service outage. All SaaS users will be affected by the maintenance. Hence, we request all the QMetry users to plan their testing activities accordingly.
Maintenance Schedule
Who’s Affected | Modules | Schedule |
All SaaS Users (US Cloud only) | Entire QMetry Application | Starts: August 3rd, 11.30 PM PST Ends: August 4th, 12.30 AM PST |
You can share this information with your internal teams. For any questions or concerns, you can reach out to us by sending an email to qtmsupport@smartbear.com.
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