Solved - "No data Available" for the Test Report module

This article is designed for QMetry users who are experiencing the "No Data Available" message on QMetry Reports even when the data is available. This problem may arise due to outdated or conflicting data stored in the browser's local storage for QMetry. It can occur either while generating reports with filter criteria or when accessing the report via the sharable URL of a generated report.

A) While generating the report with filters:

Steps to Resolve

Step 1: Clear Local Browser Storage.

• Refer to the article: Remove the Stored User Preferences

Step 2: Reapply the Gadget Filter

• Once local storage is cleared, reapply the filter on the report.

Step 3: Regenerate the Report

• Regenerate the report with the applied filter and verify if the data is now visible.

B) While accessing a shareable URL:

Please Note: The user who uses the URL should be logged into the same Jira instance.

Steps to Resolve

Step 1: Clear Local Browser Storage.

• Refer article: Remove the stored user preferences

Step 2: Reload the page

• Once local storage is cleared, access the URL again and verify if the data is now visible.

For any further queries, contact QMetry Support