Failed to create issues due to following error: Field <XYZ> cannot be set. It is not on appropriate screen.

QMetry requires Component, Fix version, Label and Sprint fields in issue type screens. If any of these fields are missing in your issue type screen, you will get such error. You need to add them in appropriate screen.

Please check the below configurations in your JIRA Project; if these are not correctly configured it can cause this error: 

  1. Go to your JIRA "Project Settings" >> "Issue Types". Click on 'Screen' associated with 'Test Run' Issue Type Scheme, and open it.
    1. Check if the above fields are added on the Screen.
    2. If it is missing, add it from the 'Select Field' drop-down.

Or

      2. Go to your JIRA "Project Settings" >> "Fields" then go to 'Actions' (gearbox) >> Edit Fields. Scroll to "XYZ" field and click 'Screens' link. Make sure your Default project Issue Screen is 'checked' for the given Project.


After checking any of the above 2 settings, please try to import the test result file. This will fix the issue.

NOTE: User will require administrator rights for changing the Field configurations.