"Failed to get Test Scenario list" error accessing Test Scenario

Symptom:

"Failed to get test scenario list" error while accessing Test Scenarios from the QMetry Test Manager JIRA Add-on

Root Cause: 

The issue occurs due to junk/old files present in browser cache/cookies.

Solution: 

  • Log out of your JIRA instance.
  • Clear your Browser's cache and cookies*
  • Exit the browser and Open it again.
  • Issue should be resolved.

*How to clear Browser Cache and Cookies?

For Chrome: https://support.google.com/chrome/answer/95582?hl=en
For FireFox: http://support.mozilla.org/en-US/kb/how-clear-firefox-cache