How To Get HAR/Network Logs for QMetry Integration Add-on?

For Chrome Browser

Open Chrome Browser and Login to Jira as administrator. Go to Jira settings > Add-ons> QMetry Configuration.

Press F12 to open Chrome Developer tool. Once Developer tool is open, Go to Network > Enable Preserve logs 

Reproduce the issue/error. Right-click on the output window > Click on "Save HAR with Content"


Save the file and send to QMetry Support.

For Firefox browser 

Open Firefox Browser and Login to QMetry.

Press F12 to open Chrome Developer tool. Once Developer tool is open go to Network. Click on Persist Logs.

Reproduce the issue. Right click on output window > Save All As HAR

Save the file and send to QMetry Support.