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QMetry Agent terminates and does not work on VM

QMetry Agent terminates and does not work on VM

Issue

  1. QMetry Agent once started, terminates and exits automatically in a few seconds.

  2. QMetry Agent logs show: ERROR : QMetry Agent Terminated

Cause:

If you're installing QMetry Agent on a VM, QMetry Agent is unable to identify the machine's MAC address, which causes the QMetry Agent to exit due to failed machine address verification.

Solution:

  1. Go to your QMetry Agent installation directory and open QMetryAgent.properties file under the location ..\QMetryAgent\QMetryAgent.properties.

  2. Change the value of the parameter VerifyMachineAddress=false. If this parameter is not present, it can be added at the end. 

  3. Restart QMetry Agent.

Now, QMetry Agent will no longer exit automatically after starting up.