How to re-install Jira add-on and re-configure it?



Steps to Uninstall Add on: "QMetry Jira Integration"

  1. Login in Jira with Admin Credentials. Administrator login is required to be able to uninstall the Add-On from Atlassian Marketplace.



  2.  After login into the JIRA, in the right-sidebar, Go to the  Jira settings option. 

    • In the Jira Settings, go to the Apps.



  3. In the Apps section, there is an option - "Manage apps". Search for the Add-On "QMetry Jira Integration". Click on Uninstall button to completely remove the add-on from the Jira.


Steps to Install Add on: "QMetry Jira Integration"

Install "QMetry Jira Integration" add-on in your Jira Instance. It is free to download.

  1. Login in Jira with Admin Credentials. Administrator login is required to be able to install the Add-On from Atlassian Marketplace.
  2. After login into the JIRA, in the left side panel Go to the  Jira settings option. 
    • In the Jira Settings, go to the Apps.
  3. In the Apps section, there is an option - "Find new apps" to find and install the add-on from the Marketplace. Click on the "Get App" button to install the add-on "QMetry Jira Integration".





Configuring JIRA add-on with QMetry Admin

  1. After installing the "QMetry Jira Integration" app, follow the below steps to configure Jira with QMetry. The integration requires QMetry admin credentials. 

    Go to Jira settings (1)  >> QMetry Configuration (2) >> Enter QMetry Admin Credentials and OrgCode (3) >> Test & Save (4)




  2. After clicking on the "Test" button, it gives a success message if the provided credentials and OrgCode are correct.



  3. After clicking on the "Test" button, click on the "Save" button to save the details. After saving, it shows a successful message.



Verify the QMetry - Jira Integration is Active

After the successful configuration with the above steps, QMetry "Integration" section will start showing "JIRA" configured as below.

Login to QMetry >> Integration >> Jira Integration >> Verify Integration URL and Status as "Active"


Steps to Sync mapped Jira Project & Issue Type with QMetry Project

  1. Go to Projects > Project/Release/Cycle
  2. Open the Project > Jira Integration tab.
  3. Expand the Jira URL with which this QMetry project configuration had done.
  4. Make sure the Issue Type & the Custom Fields are mapped properly.
  5. Check the box - Sync All & click on the Refresh icon to sync requirements & issues from Jira to QMetry.



  6. Users can view the status of Jira Integration-related tasks like Jira Integration and Syncing with Jira on the notification window on the application header. This allows scheduled Jira tasks to run in the background and allows users to continue with their other work.

    Expand Integration on the sidebar menu and select Jira Integrations > Jira Scheduler Status

    The screen shows all the activities completed or in a queue.