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QMetry Agent terminates and does not work on VM
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QMetry Agent terminates and does not work on VM
Symptoms
- QMetry Agent once started terminates and exits automatically in few seconds.
- QMetry Agent logs show: ERROR : QMetry Agent Terminated
Cause:
If you're installing QMetry Agent on a VM, QMetry Agent is unable to identify the machine's mac address which causes the QMetry Agent to exit due to failed machine address verification.
Solution:
- Go to your QMetry Agent installation directory and open QMetryAgent.properties file under location ..\QMetryAgent\QMetryAgent.properties.
- Change the value of parameter VerifyMachineAddress=false. If this parameter is not present it can be added at the end.
- Restart QMetry Agent.
Now QMetry Agent will no longer exit automatically after starting up.
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