SMTP Settings

SMTP Settings

Administrators can configure Simple Mail Transfer Protocol (SMTP) settings to enable email notifications from the application. These notifications include:

  • Test case creation or updates

  • Requirement creation or updates

  • Workflow and system notifications

QMetry establishes a secure and reliable communication channel with the configured SMTP server to deliver emails on behalf of the system.

The super admin must enable the Customization package to access SMTP configuration.

Accessing SMTP Settings

To configure SMTP settings, perform these steps:

  1. Go to Customization.

  2. Select SMTP Settings.

  3. Choose an Authentication Type from the dropdown:

    • Basic Authentication (Default)

    • OAuth Authentication

  4. If you select Basic Authentication, enter the following details:

Field

Description

Field

Description

SMTP Server

SMTP server configuration path/domain name

SMTP Port

Enter the port number for outbound email communication. Confirm that the mail server has this port enabled.

SMTP User Name and Password

Enter User Name and Password if your SMTP server requires authentication. Else leave the fields blank.

From Email

Enter the email address from which QMetry sends notifications
Example: administrator@qmetry.com

From Name

Display name associated with the sender email
Example: Project Admin

  1. If you select OAuth-based authentication, select the email provider:

  • Microsoft

  • Google

For OAuth authentication, QMetry displays a Fallback URL (or URL format).

  • The SMTP Administrator must configure the URL in the respective Microsoft or Google OAuth application.

  • Complete OAuth authorization and generate the token.

If you select Microsoft as the provider, enter the following fields:

image-20260130-055908.png

 

Field

Description

Field

Description

Client ID

Application (client) ID from Microsoft Azure

Client Secret

Client secret for the Azure application

Tenant ID

Directory (tenant) ID of the Azure account

Refresh Token for Client Key

OAuth refresh token to generate access tokens

Get Refresh Token

Click this button to authenticate and retrieve the refresh token from Microsoft

When Google is selected as the provider, the following fields are mandatory:

image-20260130-055856.png

 

Field

Description

Field

Description

Client ID

OAuth client ID from Google Cloud Console

Client Secret

Client secret of the OAuth client

Refresh Token for Client Key

OAuth refresh token for email authentication

Get Refresh Token

Click this button to authenticate and retrieve the refresh token from Google

Test SMTP Settings

  1. Click Test to verify connectivity and authentication with the configured SMTP server.

  2. Ensure the test completes successfully before proceeding.

Save Configuration

  • Click Save once the SMTP configuration is validated and approved.