Service Desk

{"xsrfToken":"4a580043-c329-4b71-9953-d2d28d1f90c6_b96ba4ad36bab388a8278b7723731e5337a100fc_lout","branding":{"id":"46","key":"qtmforjira","name":"QMetry For JIRA v4 & Above","portalBaseUrl":"/servicedesk/customer/portal/46","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/46","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0cbd00","headerLinkHoverBGColor":"#0cbd00","headerBadgeColor":"#0cbd00"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cc226623-6dcd-4bc5-8d28-0b3011d9a6f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWMzZGIxYy1hNDlkLTRjNDAtYTE3Yi0zZDBlYTY4MGE5MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjMjI2NjIzLTZkY2QtNGJjNS04ZDI4LTBiMzAxMWQ5YTZmOSI6WyJyZWFkIl19LCJleHAiOjE2MDEwOTg1MzUsIm5iZiI6MTYwMTA5Nzg3NX0.OTJRecfI-svRzXWqOop1sj5lzV_yOqEyS_1pSFH2jKU&client=c9c3db1c-a49d-4c40-a17b-3d0ea680a913&mode=fit","logoId":"cc226623-6dcd-4bc5-8d28-0b3011d9a6f9","isLogoAvailable":true,"helpCenterTitle":"Welcome to QMetry Help Center","sharedPortalName":"QMetry Help Center","userInitialAnnouncementMessageWiki":"<a href=\"https://qmetrysupport.atlassian.net/wiki/spaces/QH/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Refer QMetry Product Help</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to QMetry Help Center","sharedPortalName":"QMetry Help Center","announcementMessage":"[Refer QMetry Product Help| https://qmetrysupport.atlassian.net/wiki/spaces/QH/overview]","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2d0fce7e-c1ce-4b0d-aaa8-9941baeb44fb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWMzZGIxYy1hNDlkLTRjNDAtYTE3Yi0zZDBlYTY4MGE5MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJkMGZjZTdlLWMxY2UtNGIwZC1hYWE4LTk5NDFiYWViNDRmYiI6WyJyZWFkIl19LCJleHAiOjE2MDEwOTg1MzUsIm5iZiI6MTYwMTA5Nzg3NX0.hcHJKfzUnWuDmxDKXYMB5kbqsv_gNVsFBTv-RH8BWSg&client=c9c3db1c-a49d-4c40-a17b-3d0ea680a913&height=300&mode=fit","bannerMediaApiFileId":"2d0fce7e-c1ce-4b0d-aaa8-9941baeb44fb","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"46","key":"qtmforjira","projectId":10069,"serviceDeskId":46,"name":"QMetry For JIRA v4 & Above","description":"Welcome ! You can raise tickets for QMetry for Jira - Test Management v4 & above from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/46","onlyPortal":false,"reqTypes":[{"id":"416","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10464,"iconUrl":"https://qmetrysupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10464","groups":[93],"key":""},{"id":"419","name":"Incident","descriptionHtml":"","callToAction":"Incident","introHtml":"Report Incidents here Internal Purpose","icon":10496,"iconUrl":"https://qmetrysupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10496","groups":[],"key":""},{"id":"415","name":"New Feature/ Improvement","descriptionHtml":"","callToAction":"New Feature/ Improvement","introHtml":"Suggest improvement in existing feature OR Let us know your idea for a new feature. We are open for suggestions and feedback.","icon":10479,"iconUrl":"https://qmetrysupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[93],"key":""},{"id":"417","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, upgrading, configuring, troubleshooting, incident or trying out a feature and need more information? Select this and we'll be happy to answer your questions.","icon":10460,"iconUrl":"https://qmetrysupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10460","groups":[93],"key":""},{"id":"418","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"Need help installing, upgrading, configuring, troubleshooting, incident or trying out a feature and need more information? Select this and we'll be happy to answer your questions.","icon":10480,"iconUrl":"https://qmetrysupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10480","groups":[],"key":""}],"reqGroups":[{"id":93,"name":"General"}],"orderMapping":{"93":[417,416,415]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a8ad0416-d94e-3bfd-8eb4-39de10db1a7f","appLinkName":"System Confluence","appLinkUrl":"https://qmetrysupport.atlassian.net/wiki","spaceKey":"QTM4J","spaceName":"QMetry for Jira - Test Management Cloud 4.0","spaceUrl":"https://qmetrysupport.atlassian.net/wiki/spaces/QTM4J"},"labels":[],"projectKey":"QTMFORJIRA","serviceDeskId":46},"createPermission":true,"portalAnnouncement":{"portalId":46,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QTMFORJIRA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"QMetry Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://qmetrysupport.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=qmetrysupport","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4a580043-c329-4b71-9953-d2d28d1f90c6_b96ba4ad36bab388a8278b7723731e5337a100fc_lout","baseUrl":"https://qmetrysupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"52428800","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c9c3db1c-a49d-4c40-a17b-3d0ea680a913","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}