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Note:
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QMetry for Jira Test Management add-on supports Google Chrome, Firefox,
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IE11 and Microsoft Edge browsers only. Currently, browsers like Safari, Opera etc are not supported.
For Chrome Browser
Open browser - chrome > Open Jira.
Go
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to Chrome options (3 vertical dots on the upper right corner).
Go to More tools > Developer Tools (Or press F12 if you are using windows).
Go to Console > Right click on the output window > Enable Log XMLHttpRequests (As shown in below image)
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> Reproduce the issue.
Right-click on
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the output window
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> Click on "Save as"
Save the file and send to QMetry Support.
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For Firefox Browser
Open browser -
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Firefox > Open Jira.
Go
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to Menu Options(3 Horizontal Lines on upper right corner)
Go to
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Web Developer
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> Web Console.(Or press Ctrl+Shift+K ).
Click on
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the Console
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tab.
Right click on
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the output window > Click on "Select all".
Right click on
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the output window > Click on "Copy message".
Paste the log in a Notepad or plain text file.
Save the file and send
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to QMetry Support.