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How to get Console/Browser logs?

Owned by Jatin Lala
Last updated: Apr 27, 2020 by Reshma Padkil
1 min read

Note: QMetry for Jira Test Management add-on supports Chrome, Firefox, and Microsoft Edge browsers only. Currently, browsers like Safari, Opera etc are not supported. 

For Chrome Browser

  • Open browser - chrome > Open Jira.
  • Go to Chrome options (3 vertical dots on the upper right corner).
  • Go to More tools > Developer Tools (Or press F12 if you are using windows).
  • Go to Console > Right click on the output window > Enable Log XMLHttpRequests (As shown in below image) > Reproduce the issue.
  • Right-click on the output window > Click on "Save as"
  • Save the file and send to QMetry Support.

For Firefox Browser

  • Open browser - Firefox > Open Jira.
  • Go to Menu Options(3 Horizontal Lines on upper right corner)
  • Go to Web Developer > Web Console.(Or press Ctrl+Shift+K ).
  • Click on the Console tab.
  • Right click on the output window > Click on "Select all".
  • Right click on the output window > Click on "Copy message".
  • Paste the log in a Notepad or plain text file.
  • Save the file and send to QMetry Support.

         

For Microsoft Edge

  • In Internet Explorer - press F12 or go to the Tools menu and select “F12 Developer Tools”
  • Select the Console tab and reproduce the issue.
  • Right click on the Console tab screen > select "Copy all".
  • Paste the log in a Notepad or plain text file and save the file.

          


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