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Users can use one of the below specified methods to login into Import/Export utility if their Cloud Jira Accounts are configured using SSO based authentication.

Table of Contents

Method 1 : Using API tokens

Step 1: Create an API token for your Atlassian account:

Log in to https://id.atlassian.com. Click API tokens, then Create API token.

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Copy the api token.

  • For security reasons it isn't possible to view the token after closing the creation dialog; if necessary, create a new token.
  • You should store the token securely, just as for any password.

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Step 2: Go to Import/Export Utility. Provide User Name and Password as below :

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Password : API token generated in step 1.

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You should be able to log in Import/Export Utility.

Method 2 : Using Atlassian account Password. 

Step 1: Go to https://id.atlassian.com/login/resetpassword. 

            Enter your email address and submit.

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            You will receive a reset password link on your email address.

    Follow the link and set the password you would like to use for the QMetry import/export tool.

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