On the Jira new UI, QMetry panels (Test Steps, Test Runs, Test Case/Acceptance Criteria, Test Case) are collapsed on the new Jira issue details screens. To open the QMetry panels on the new Jira UI kindly follow the below steps.
Open Story /Test Case/Test Run issue detail page on the new Jira UI.
Click on the (...) more option to expand the QMetry panels on the new Jira UI. Click here to more about new Jira UI.
...