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  1. <INSTALL PATH>..\QMetryAgent_8.5.x\Logs\AutomationLogs
    • Copy all logs of the requested date and current date.
  2. <INSTALL PATH>..\QMetryAgent_8.5.x\Logs\QMetryAgentLogs
    • Copy all logs of the requested date and current date.
  3. <INSTALL PATH>..\QMetryAgent_8.5.x\
    • Copy QMetryAgent.properties
    • Copy QMetryConfig.properties


Image Added

Zip the copied files and send them over to QMetry Support for the analysis of the problem.

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