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Improve loading performance for QTM4J
This troubleshooting article aims to assist users in improving the loading performance across the QTM4J application and its screens.
Please follow the steps & suggestions outlined below to enhance the loading time:
For Test Management screens:
Users should ensure that the 'Disable Cache' option is unchecked if it has been enabled in the Network tab of the browser's developer tools.
By enabling the cache, you ensure that each time you visit a webpage, the browser does not fetch all the resources directly from the web server but instead uses locally stored copies.
Ensure that Gzip compression is enabled in your Jira instance.
Gzip compression is a method used to reduce the size of data transmitted between the Jira server and your local browser.
Navigate to Jira Administration >> System >> Check if 'Use Gzip Compression' is ON.
For Jira Issue screen:
Switch the Display View for QMetry Sections to Stack All Panels in Single Section option.
This configuration will improve the Jira issue page loading experience by stacking and organizing all QMetry panels into a single section on the Jira Issue screen. Refer to the following article for more details and steps to enable this option:
Server/DC: Display View for QMetry Sections
Ensure only the necessary Issue Types are enabled as a Story or Bug under the QMetry project settings.
For enabled Issue Types, QMetry will add custom panels to the Jira Issue page. These panels will be distinct for Stories and Bugs. Therefore, you can enable only the required Issue Types to ensure necessary traceability and minimize the number of QMetry-added panels on the Jira Issue page. Refer to the following article for more details:
If the issue persists, reach out to QMetry Support with the captured HAR and Console logs.
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