Unplanned Downtime: QMetry Test Management for Jira is Not Accessible, 16th Mar 2020 since 05:25 PM (PST) - Affects All QMetry Test Management for Jira v3.2 Cloud customers.
18-Mar-2020, 03:18 PM PST | Root Cause : Jira has made some changes in the parameter that was used to call the Apps. QMetry team is currently working on to incorporate this change in QMetry app. The fix for this issue will be released on 27th March 2020. |
16-Mar-2020, 06:00 PM PST | The QMetry Test Management for Jira app is now accessible again. We are in contact with Jira team for identifying the cause of the issue. |
16-Mar-2020, 05:35 PM PST | It seems Jira has made some update that affected QMetry app as well. We are in contact with Jira team to resolve this issue. |
16-Mar-2020, 05:25 PM PST | This is to inform that QMetry Test Management for Jira app is not accessible on 16th Mar 2020 - 05:25 PM (PST). We are looking into this on a high priority and will post more updates on this thread. Based on our initial analysis, QMetry services should be restored soon. We are sorry for the inconvenience caused. |