How to upgrade the Storage Tier for more space?

By default with QMetry Test Management for Jira app installation, customers get free cloud storage of a minimum of 5 GB and maximum as per their Jira user tier. You can purchase, additional storage space for the QMetry Test Management for Jira app depending on the storage tier from the following options.

10 GB
25 GB

QMetry notifies your Jira technical point of contact when QMetry storage usage for your instance reaches 80%, 90% and 100%.

Storage extension is a paid service charged annually depending on the storage tier opted for. You can choose the required Storage Tier and reach out to qtm4jsales@qmetry.com. Our experts will assist you with the price quote and payment modes.

You can access the Attachment Storage Tier details from Jira Settings > Apps > QTM4J > Attachment Storage, to find out the current storage use and the available storage limit on your Jira instance.
- For more details please refer to the help article on Attachment Storage.
Similarly, you can access the Data Storage Tier details from Jira Settings > Apps > QTM4J > Data Storage, to find out the current data storage use and the available storage limit on your Jira instance.
- For more details please refer to the help article on Data Storage.
The Used Storage is shown as the consolidated amount of data across all the projects for the entire Jira instance.

Below are frequently asked questions regarding the storage tier

What takes up the storage space in QMetry Test Management for Jira app?

QMetry storage gets occupied by the data from the following entities.

The attachment storage contains all attachments (attached & inline) for QTM4J Test cases, Test Steps, Test Cycles, Test case Executions, Test Step Executions, and Exploratory Sessions on your Jira instance.
The data storage contains all details of QTM4J Test cases, Test Steps, Test case Versions, Test case Executions and Test Step Executions on your Jira instance, except attachments.

My QMetry Storage is full what do I do?

Upgrade your storage tier to increase storage capacity.
- To increase the storage on the QMetry cloud, send an email to qtm4jsales@qmetry.com to increase the storage capacity as per the above-mentioned storage tier options.

What immediate steps I can do to free up some space?

Delete unused/old Exploratory Sessions. For this, navigate to QMetry > Exploratory Testing page and select your project. This screen shows all the exploratory sessions created within the project. Select the sessions that you believe are old/unused and delete them.
Make space available by reducing the current usage of QMetry storage, by deleting older or obsolete data or attachments.
- It is important to note that the data once deleted from QMetry is removed forever and can not be recovered.

What else consumes QMetry storage?

When a new version is created for a Test Case that is already having the attachments, the newer version also copies over the attachments.
When a Test Cycle having attachments is cloned with the option ‘Clone with Attachments’ the attachments are also copied over to the cloned test cycle.