Unplanned Downtime QMetry for JIRA Cloud Jun 26, 2018 - 2:20 AM - 10:57 AM PST

10:57 AM PST : The issue is fixed. QMetry add-on is working fine.  

7:42 AM PST   : We got an update from Atlassian that they are aware of this situation. This issue introduced due to the roll-out that went wrong at their end.

3:15 AM PST   : It looks like Atlassian has modified some customer codes at their end which is breaking the communication and causing this error. This issue is not with all customers, very few customers are impacted. QMetry team has contacted Atlassian support and is working with them to fix the issue on highest priority. 

2:20 AM PST   : This is to inform you that we're facing an unexpected downtime on QMetry Test Management for JIRA Cloud add-on is not accessible from Jun 26, 2018 - 2:20 AM PST and getting an error under the QMetry section "Test Cases/Acceptance Criteria", Issue in Test Run and Test case steps .

{"isSuccess":false,"success":false,"data":null,"errorMessage":"Internal Server Error","result":null} 

 This issue has been reported by few customers today. QMetry team is looking into the issue on topmost priority and we will update this post with our findings.